Right of withdrawal


(1) Consumers have a two-week withdrawal.



You have the right to withdraw within 14 (fourteen) days without giving a reason this contract.

The cancellation period is 14 (fourteen) days from the date,

- Is to buy, or a representative of your third party, other than the carrier, the goods have taken possession of or has, if you have ordered a product or multiple products under a single ordering and goods or goods delivered uniformly or will;

- To buy, or a representative of your third party, other than the carrier, the last goods have taken possession of or has, if you have ordered several products under a single order and the goods are delivered separately;

- To buy, or a representative of your third party, other than the carrier, the last installment or the last piece have taken possession of or has, if one to buy, or a named third party, other than the carrier, the final goods have taken possession of or has, if you have signed a contract for the delivery of a good consisting of multiple lots or pieces;

To exercise your right, you have to (Volleffekt GmbH - Peutestrasse 53A - 20539 Hamburg - info@loftmarkt.de) by means of a clear statement (eg a consigned by post mail, fax or email) of your decision, this Agreement revoke inform. You can sure use the attached model withdrawal form, but which is not compulsory.

You can fill in and submit the model withdrawal form or any other unequivocal statement on our website electronically. Make use of this opportunity, we will provide you with immediately (eg via email) an acknowledgment of receipt of such a withdrawal.

To safeguard the withdrawal period it is sufficient that you send your communication concerning the exercise of the right before the expiration of the withdrawal period.

Effects of withdrawal

If you withdraw from this contract, we will reimburse all payments we receive from you, including the costs of supply (with the exception of the additional costs arising from the fact that you have chosen a different method of delivery than that offered by us, cheapest Standard have), and repay immediately latest within fourteen days from the date on which the notification has been received through your cancellation of this contract with us. For this redemption, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise; in any case you will be charged fees because of this repayment.

We may withhold reimbursement until we have received the returned goods back, or until you have demonstrated that you have returned the goods, whichever is the earlier.

You have to return the goods immediately and in any event not later than fourteen days from the date on which you inform us about the cancellation of this contract to us or to hand over. The return has only to our postal address Volleffekt GmbH - 20539 Hamburg - Peutestrasse 53A, The deadline is met if you send the goods before the deadline of a fortnight. You bear the direct cost of returning the goods.

You just have to pay for any diminished value of the goods, when this value is due to a loss necessary to ascertain the nature, characteristics and functioning of the goods handling.

End of revocation

(2) The right does not apply to goods that are produced according to your wishes. Produced and delivered according to your specifications, are goods that are prepared exclusively for your needs, and therefore can be used only exclusively yours.

(3) Please avoid damage and contamination. Please send the goods back in original packaging with all accessories and with all packaging components to us. Use a protective outer packaging. If you no longer have the original packaging, please provide a suitable package for adequate protection from damage during transport to avoid damage claims because of damage due to faulty packaging.

(4) Send the goods back to us please as a prepaid package and keep the deposit receipt on.

(5) Contact us at: info@loftmarkt.de to announce the return. In this way, you allow us the fastest possible assignment of the products.

(6) Please note that the arrangements referred to in paragraphs 3 to 5 are not a prerequisite for the effective exercise of the right of withdrawal.

(7) Make of your legal right of cancellation (see cancellation policy), you have to bear the cost of returning.


Model withdrawal form



Volleffekt GmbH

Peutestrasse 53A

20539 Hamburg



+49 40 / 307 251 54





Hereby give notice (s) I / we: ___________________________________________________________


Den / us concluded by my contract for the purchase of the following products: __________________________________________________________________________________________________________________________________________________________________


With the transaction number: __________________________________________________________


Appointed on: ______________________________ obtained at: _______________________________




Name / consumer (s): ________________________________________________________




Address of / consumer (s): ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________






Signature / consumer (s) (only for message on paper)



Date: ___________________